Lowongan Kerja Posisi Regional Service Deputy di PT Intrias Mandiri Sejati

Info Loker

Qualification :

• Candidate must possess at least Diploma’s Degree in any related Major
• Candidate base on local region (3 regions) :
• (Surabaya, Medan, Pekanbaru)
• Required languages: activ in English.
• At least 5 Year(s) of working experience in the service center.
• Familiar with the local mobile phone market and after-sales service policy, rich in local service resources.
• Good experience and relationship with After Sales and local Dealer
• Strong knowledge of MS Office tools (Power Point at advanced level, Excel – experience with pivot tables, basic formulas, macros, look-up functions)
• Excellent communication skills in person, written, over telephone and email.
• Good technical knowledge
• Willing to work under pressure

Responsibility:

• Responsible for Xiaomi phone and eco-products in the local regional service management.
• Monitoring all Service Center under his region,
• Doing regular onsite visit to all Service Center (ESC, MSC, and also CP) under his region
• Collaborate with Regional ASM, doing onsite visit to Dealer and Sub-dealer
• Manage all supporting processes such as complaint management, call center to service partner interaction, legal exposure.
• Improve service quality and performance to raise the customer satisfaction levels.
• Ensure audit compliance of overall warranty service operation to all Service Center.
• Responsible for organizing and managing local after-sales service projects.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Konsultasi (Bisnis & Manajemen)
• Ukuran Perusahaan: Lebih dari 5000 pekerja
• Waktu Proses Lamaran: 27 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)